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Return Policy
In order to return merchandise, an RMA number must be obtained first.
Unopened merchandise (except Skincare and Haircare items) may be
returned in its original condition, including original packaging and
packing slip within 30 days of receipt. A refund will be issued less
any shipping/gift wrapping charges.
Returns may be subject to a 20% restocking fee, If:
Merchandise is returned without an RMA number
Merchandise is returned after 30 days
Merchandise is not returned in its original, manufacturers condition, unopened
Shipping costs incurred to return the product to us will not be refunded.
We do not offer refunds or exchanges on Skincare or Haircare items due to health reasons.
Please make your selections carefully.
We require the following information to process your return. (If this information is not included, we will be unable to process your return.)
- RMA number
- Full name and address
- Phone number
- E-mail address
- Packing slip
- Original Order Confirmation Number
- Your reason for returning the merchandise
Damaged Merchandise:
Please contact our customer
service department for an RMA. Upon receipt of the damaged merchandise
a refund will be issued and an email confirmation with the total amount
credited will be sent.
Undeliverable Packages:
If your package is returned to BuyMePerfume.com marked as "refused",
"unclaimed", or "undeliverable", a refund will be issued for the
merchandise only. Shipping charges are non refundable.
Cancel Your Order
Since we
use automated order processing and warehouse systems, we are unable to
cancel or modify your order once it has been submitted therefore you should always review your order carefully it to insure it is accurate and correct before submitting it.
Contact us
BuyMePerfume.com
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Claims
You must notify us within 15 days from the date of your order if you did not receive it.
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